To provide all Clubs and Teams an opportunity to get their information into the governing season, we have pushed the date of the Non-waivered tournament registration out to 12/6/2020 2 PM EST. These few extra days will provide the region staff an opportunity to assist you with issues that may arise.
I am also writing to apologize for the technical issues we are having with the new USAV membership management system (MMS) that launched on September 1st of this year.
We have documented and elevated the concerns to the vendor (SportsEngine) and are working with the USAV national office to alleviate the registration and club affiliation issues as quickly as possible.
Our region staff remains available between the hours of 9am‐5pm, Monday‐Friday to assist our members.
We’re busy managing the phone lines and responding to emails related to the MMS and we are dedicated to helping everyone work through this initial launch period.
While we understand that this is frustrating, we are committed to keep moving forward despite the challenges.
Together we’ll overcome this, and we will be ready to resume volleyball events for the upcoming season.
We appreciate your understanding and we assure you that once the bugs are worked out that this system will offer more stability and functionality for everyone involved.
On a positive note, one of the biggest enhancements will be the automatic enrollment of official’s training courses for our youth/junior athletes and the scalability of the learning management system.
This alone will expedite the bottleneck that we have experienced during the months of November & December for so many years.